Customer Program Manager
- Responsible for Inspection global account management and customer program set-up.
Accountabilities And Responsibilities;
1.1 Responsible for the fulfillment of program set-up, performance monitoring & service delivery;
1.2 Perform data analysis and assist management in formulation of business policies, implement and execute company policies and strategic, planning on the accounts;
1.3 Meet clients to develop new business for global inspection stream;
1.4 Client’s complains handling and work towards win-win solutions.
1.5 Set up and monitor the effectiveness and efficiency of the workflow system internally;
1.6 Collaborate with inter-companies for global inspection accounts; and provide supports to overseas offices in the client maintenance; Provide some training of specific customer program to overseas offices;
1.7 Perform any other job-related assignment as required.
-Bachelor Degree holder preferably in Business / Sales & Marketing/ International Trade or related academic background with at least 3-5 years working experience on program management or key account management in the international company; overseas experience is preferable.
-Good command of English in both written and spoken with at least CET 6 or TEM 8;
-Proficiency in another foreign language (i.e. French) is definitely an advantage.
-Able to demonstrate excellent interpersonal and communication skills; problem solving skill and negotiation skills.
-Proactive and detail-minded, high-efficiency, good time management and business mindset;
-Well organized, energetic, self-motivated and able to handle multi-tasks.