Customer Program Manager 客户经理 (需海外工作经验)
Customer Program Manager

Job Summary

- Responsible for Inspection global account management and customer program set-up.

Accountabilities And Responsibilities;

1.1      Responsible for the fulfillment of program set-up, performance monitoring & service delivery;

1.2      Perform data analysis and assist management in formulation of business policies, implement and execute company policies and strategic, planning on the accounts;

1.3      Meet clients to develop new business for global inspection stream;

1.4      Client’s complains handling and work towards win-win solutions.

1.5      Set up and monitor the effectiveness and efficiency of the workflow system internally;

1.6      Collaborate with inter-companies for global inspection accounts; and provide supports to overseas offices in the client maintenance; Provide some training of specific customer program to overseas offices;

1.7      Perform any other job-related assignment as required.


-Bachelor Degree holder preferably in Business / Sales & Marketing/ International Trade or related academic background with at least 3-5 years working experience on program management or key account management in the international company; overseas experience is preferable.

-Good command of English in both written and spoken with at least CET 6 or TEM 8;

-Proficiency in another foreign language (i.e. French) is definitely an advantage.

-Able to demonstrate excellent interpersonal and communication skills; problem solving skill and negotiation skills.

-Proactive and detail-minded, high-efficiency, good time management and business mindset;

-Well organized, energetic, self-motivated and able to handle multi-tasks.